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    FAQs

    Help with Site Registration

    I‘m having problems registering on the Web site. Where can I find help?
    Why do I need to register for the Web site?
    Why is a PDF file included with my artwork? Which file(s) should I use?

    I‘m having problems registering on the Web site. Where can I find help?

    		If you have registered previously, you can change your registration information by clicking the “My Profile” link in the site footer and entering the e-mail address you used when you registered. If you don't know what e-mail address you used when you registered, you may register again with a new e-mail address.

    You also may place orders for pre-printed decals by phoning our Fulfillment Center at 1-888-866-6565.
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    Why do I need to register for the Web site?

    		Registered users have online access to download approved digital artwork and to order limited quantities of ready-to-use signs, tent cards, and decals.

    Registration is free, and your information helps MasterCard Worldwide to provide you with better service and to distribute these materials accurately and efficiently. Please read the Brand Center Privacy Policy for more about how we use your registration information.
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    Why is a PDF file included with my artwork? Which file(s) should I use?

    		When you download authorized brand artwork (i.e., GIF files for Web site use, PNG files for office use, EPS files for commercial printing), you'll receive the artwork file you requested along with a Brand Center PDF document detailing our brand standards for using that artwork. Brand Center PDF documents contain the same brand standards information found online in our Brand Center.

    The PDF document is for reference only and may not be published on a Web site or used for professional printing; always use authorized brand artwork, never PDF files, to produce branded communications materials.

    Distributing documents as PDF (Portable Document Format) files ensures that they can be viewed consistently on both Windows and Macintosh operating systems without any special software other than the free Adobe Acrobat Reader application. After you've downloaded a PDF, you may view it on your computer or print it on your office laser printer without online access. Please check the online Brand Center frequently for the most recently updated information available.

    Visit www.adobe.com if you need to download the current version of the free Acrobat Reader software.
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